Overblocked Mail

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To (Email)	From (Email \| IP)	Subject	Status	Time
bradan@lightspeedsystems.com	someone@g.com 207.115.36.30	RE: automatic spam reply message	Spam (Content DB IP)	3/14/2010 10:46:24 AM
ronald@lightspeedsystems.com	someone@c.com 66.75.162.134	Your ad - San Joaquin Bank	Spam (Realtime Spam Checker) Blocked or Spam URL === Blocked URL: caseyadvertising.com	3/14/2010 8:27:51 AM
mark@lightspeedsystems.com	someone@c.com 70.108.248.110	CoSN Conference Reminder	Spam (Content DB IP)	3/14/2010 8:09:29 AM
ronald@lightspeedsystems.com	someone@c.com 69.18.147.51	weekly specials ( CIGAR GOLD IS BRINGING SAVINGS BACK ! )	Spam (Content DB IP)	3/14/2010 7:39:37 AM
teddy@lightspeedsystems.com	Mail Delivery Failure Notice 64.8.142.14	Message you sent blocked by our bulk email filter	Spam (Realtime Spam Checker) Challenge email failed === blank, noreply, or invalid email from: address	3/14/2010 6:33:11 AM
cathy@lightspeedsystems.com	someone@l.com 66.17.15.182	Support Site - Customer IP/Domain Submission	Spam (Realtime Spam Checker) Challenge email failed === from: and to: addresses are the same	3/14/2010 6:15:07 AM
ronald@lightspeedsystems.com	someone@c.com 216.148.227.151	RE: 1000 Copies	Spam (Realtime Spam Checker) Challenge email sent === karen@copelandprinting.com is unknown so challenging it	3/14/2010 5:56:23 AM

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Overblocked Mail Report

What does this report tell me?
The Overblocked Mail Report displays a list of email messages originally blocked by TTC’s Spam Mail Blocker (SMB) but later forwarded from an end-user’s Spam Mail Summary.

Why should I use this report?
Use this report to audit emails potentially overblocked as Spam by the SMB.

How do I read it?
TTC generates this report in historical order by delivery time and date by default. To speed your review, you can sort by Email To, From, Subject and Status, or search by any of those headings. The following explains the report's components and links:

To - This column shows the email recipient’s address and the IP address of the email server receiving the message.
From - This column shows the email sender’s address and the IP address of the email server sending the message. Click on the IP address link to view a reverse DNS lookup of the sending mail server.
Subject - This column shows the subject of the specified email message.
Status - This column shows the reason why the SMB blocked the message.
Time - This column shows the time the end-user forwarded the message from the Spam Mail Summary.
Edit - Click on the Edit link to move the sending mail server’s IP address into another Content Filter Database category and prevent future overblocking by Content DB IP.

Overblocked Mail Report - online Help

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