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Message Journaling Properties - Email Aliases

Email 'Aliases' often appear in the TO address field in email headers, and represent distinguishing text to identify the addressee, usually to help the sender to identify and select a desired address from an address list. This 'alias' is sent in the TO address field and is interpreted at the target email server. Email servers maintain a table of local mailbox users to cross reference these aliases to actual user mailboxes and delivery of mail items is uninterrupted in spite of the extra address text.

The Message Journaling process uses a similar Email Aliases table to interpret alias addresses in order to properly index email for individual users and ultimately insure that queries or reporting for selected individuals will retrieve ALL of their relevant email records, regardless of the aliases that may have been used in the delivery of their email.

NOTE: Entries cannot be removed from this table. DO NOT put entries in this table unless you've validated the need to link an internal user's mailbox and journal to multiple email alias names.

• To create a new Email Alias entry, enter the internal mailbox/user email address into the Primary Email field and the expected alias string into the Alias field. Click on the 'Create Alias' button to add the record to the table. (Email Aliases - online Help)
• Click on the 'Add to Favorites' icon at the upper right of the properties page add this dialog to your list of commonly accessed Properties pages.

The TOOLS panel includes a database SEARCH utility to assist with reviewing data within this table.

You may enter and search upon a full or partial Email address or Alias text to view specific records in this table.

Message Journaling - online Help

Message Journaling Reports - online Help